The Phoenician, a Luxury Collection Resort, Scottsdale

The resort was great, as was the staff always! However, booking screwed up our reservation and then told us we’d have to fix it by calling the hotel. We did, but it didn’t stay fixed. First they billed my for the day we weren’t there then they pre-advised us 5 times for the same item!

I loved the grounds and beautiful pool area. Breakfast was good but busy. The work out facility was wonderful. We really enjoyed the daily yoga on the lawn. We had fun with the pickle ball courts and they were very accessible. The room had new furnishings, even though stark.

.The staff we interacted with was very good on the whole; a few problems. The food in the lower restaurant (Mowbry etc) was always delicious, especially the egg white frittata at breakfast and the hanger steak at dinner. The grounds and general areas are always immaculate; we particularly enjoy the cactus garden! We appreciated the housekeeping staff and the bell staff.

The staff was great. The receptionists were very helpful and answered all our questions. The room was clean and bright, and the room service was always on time. Will be coming back! Thank you so much.

The Room size is good. Good atmosphere.